Client Services Associate – Financial Services
Location: Highlands Ranch, CO -ARC 470
Employment Type: Full-Time, in office
Compensation: $55,000- $60,000 Annually, based on qualifications and experience
About Us:
Rocky Mountain Wealth is an established financial services firm dedicated to helping clients achieve their financial goals. We specialize in investment management, retirement planning, and wealth preservation. We are looking for a Client Services Associate to join our team and provide exceptional support to both our Advisors and Clients.
Job Summary:
As a Client Services Associate, you will be the first point of contact for clients, ensuring a high level of service and professionalism as you manage client relationships. Your role will involve assisting with client inquiries, handling account paperwork, and supporting Financial Advisors in delivering a seamless client experience.
Key Responsibilities:
· Support office operations, including conducting outreach, managing correspondence, answering inbound calls, coordinating meetings, and maintaining organized files and records.
· Provide outstanding customer service by assisting clients with inquiries, scheduling appointments, and resolving basic account issues.
· Prepare, process, and track new account applications, transfers, and other financial paperwork with accuracy and efficiency.
· Drive practice growth through use of key applications while identifying opportunities or risks that are important to the practice.
· Assist Financial Advisors with administrative tasks, including document preparation and follow-ups while protecting client confidentiality and adhering to all compliance policies and procedures.
· Support compliance efforts by monitoring deadlines, assisting with audits, and maintaining required documentation for all client records and ensure compliance with industry regulations.
· Coordinate client communications, including emails, newsletters, and event invitations.
· Other duties as assigned
Preferred Qualifications:
* Previous experience in financial services, banking, or a client-facing role preferred
* Strong interpersonal skills and the ability to communicate within a team environment
* Client-first mindset - Ability to broaden and deepen client relationships
* Excellent attention to detail and organizational skills
* Ability to manage multiple priorities in a deadline driven environment
* Proficiency in Microsoft Office and CRM software including workflow processes
* Knowledge of financial industry regulations perferred
If you are a proactive and client-focused professional looking to continue their career in financial services, we invite you to apply!
How to Apply:
Please send your resume and a brief cover letter to mbriggs24@rmwag.com with the subject line: "Client Services Associate Application – [Your Name]."
